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An HVAC company serving Dare and Currituck Counties, NC
 

About Us

You know that we come to save the day from HVAC woes 24/7. You know that we respect your schedule with our on-time guarantee, and that we offer industry-best service backed by a 100% satisfaction guarantee. Yet there’s more to us than that. We pride ourselves on being a company with personality—get to really know us here.

Outer Banks One Hour Heating & Air Conditioning

HVAC services in Dare and Currituck Counties.

In The Home Comfort Business Since 1987, Outer Banks Heating And Cooling Is Dedicated To Providing The Best Possible Service For You And Your Family.

Whether you need service on your existing system or a new comfort system you can count on us to provide you with a solution that fits your family’s unique needs.

We’ve installed literally thousands of systems here on the Outer Banks, and we’ve earned a reputation for doing the job right the first time.

What Our Customers Say

Hear first-hand about the One Hour Heating & Air Conditioning experience.

I had an issue with the technician performing work on my ac unit and charging me without my final consent. I called the One Hour Heating and Air Conditioning and talked with the Customer Service Representative. She talked to the technician and management and it appears to be a problem of mixed communication. She was excellent in handling the problem and handled it expeditiously and to my complete satisfaction. I will continue to use One Hour Heating and Air Conditioning.

I have never dealt with such a professional company and employees in all the years of my working and personal life. The technician was extremely knowledgeable in explaining every aspect of the job that your people would be doing prior to them ever arriving. I cannot begin to express how impressed I am with your team and their patience with me. It is unheard of in this day and time for a company to call you not once, but twice after the job was completed to make sure I was completely satisfied with the job. I will continue to refer my friends to your company.

Both of the technicians were extremely kind and although they were exhausted from working in our hot house all day, they still took a few minutes to greet me and answer my questions. They were both very personable and made me feel totally comfortable having them in my home. I appreciate their efforts in keeping the mess to a minimum by placing a large drop cloth in the hallway from the door to the HVAC closet, and was amazed when they asked if they could use my vacuum cleaner when they were finished with the installation. Robbie made sure everything was in order prior to repairs beginning and this made the installation process move smoothly and efficiently.

My wife and I would like to thank you and your organization for the great job they did in replacing our heating and air conditioning systems. Mark was a gem in walking us through the whole process, so that when Jason and Hugo showed up to do the work, we were quite relieved. Hugo and Jason busted their backs in order to please us. The job turned out flawless, true professionals that I would recommend to anyone who would be interested in any of your heating and air conditioning systems. Thanks again for the fast and curtious service.

One Hour Heating and Air Conditioning are fantastic! The tech (Matt) showed up when he said, very friendly and efficient. He made sure he laid down a tarp when crawling into the upstairs crawl space and made sure anything he may have dropped was cleaned up. He even had time to play with our dog.

I am writing to express our complete satisfaction with the last week's replacement of the aging heat pump and air handler at our Kill Devil Hills cottage. From the initial consultation and estimate visit by Brian McDonald to the job's completion late last week, everything promised appears to have been delivered as specified in the sales contract. One Hour Heating and Air Conditioning went beyond the contracted services when two service technicians arrived to remove some old ductwork from the attic that were part of a system pre-dating the one that was replaced. I recommend Outer Banks Heating and Cooling without reservation for any heating and air conditioning work that your future customers may want completed.

Chad and Nate were here recently for the 1st half of the yearly inspection. Both were prompt, courteous and efficient.

I was trying to write a review for One Hour Heating and Air Conditioning employee Nathan, who did the semiannual maintenance on my HVAC. I commend this particular employee, he was excellent in all respects. I have been dealing with One Hour Heating and Air Conditioning for almost 20 years and am pleased with their service. Nathan seems like a good addition to the team!

Many thanks from the Outer Banks Community Foundation to One Hour Heating and Air Conditioning for the donation of the Sanyo 1.5 ton 10.50 SEER ductless heat pump system and its installation in our board room at our office in Southern Shores. We appreciate your continued support of the Outer Banks Community Foundation and will recognize your donation in the Annual Report.

We are most pleased with the two new units you installed for us last week. We are especially pleased with the customer service and fine attention to detail. You worked with us when we had problems with the old units - always responding in an expeditious manner. The crew you sent to do the work was respectful to our beach home. Everything was hauled away, raked up, and left tidy. The stand built for the units passed Tyler's inspection with an "A." Having been in construction for 40 years, Ty is most critical. He is singing your praises! All of this is evidence of the asset you have in Roger Payton. He is a most dedicated employee and represents you at a level of excellence.

Please allow me to ascribe to your worthy attention the excellence exhibited by one of your service teams. I am pleased to report that the job was extremely well done by what can only be described as true professionals.

I have to say that I don't think I have ever received such great customer service from anyone. I was surprised at the amount of time you spent determining my needs and making sure I got the right system. The system and the modifications to the duct work have made a huge difference. Ron, Roger, and Steve were also great during the installation process. Roger was very kind and patient with me and my questions. Ron constantly checked on things as the work progressed. After the install, you and Ron also followed up with me personally to make sure everything was working to my satisfaction.

Nathan called ahead, showed up on time, did a thorough job to include advising us one a failing component which he then handled at our request. At all times friendly, courteous and professional and careful of our home. OBHC has always been our provider, probably near 20 years. This was Nathan's first time here but there were no problems - he continues the tradition of excellent service.

The company sent a technician out right away. Jake was very professional and did a wonderful job. He explained exactly what needed to be repaired and showed the staff what the issues were with the HVAC system. The repair was done quickly and he even left the work area in better condition than he found it. We will definitely use this company in the future.

The technician was very polite and professional on the phone and I found him to be exactly the same in person. I also quickly observed during our meeting how knowledgeable and honest he was in the assessment of my equipment and what options I had to repair or replace them. I was assigned an installation team of Tom Bruner and Roger Payton, whom I met on the first day of the project and also found them both to be very polite and professional as well. I was very impressed with the obvious quality of the installation and the cleanliness in all areas. I look forward to our continued relationship.

I have been a customer for approximately 4 years and have been very pleased with all of my dealings with this company. The service people and office staff have been very pleasant to work with. They are very responsive and take time to explain things when dealing with AC problems. Jake has serviced my system a few times and has always been great.

I recently had a service need on JULY 3RD!! Not good...the day before the holiday! I called and they sent a technician. The service appointment was made promptly. They came first thing to get my A/C working!! The technician was awesome! He had the most positive attitude and a desire to make the customer satisfied. He promptly repaired out the problem and got our air working great!! He was on his way in no time! I highly recommend One Hour Heating and Air Conditioning!!! Thank you!

We have been using One Hour Heating and Air Conditioning for several years...always courteous and excellent customer service...fair pricing and are always on time. A huge thank you for Nathan, who was our service professional today...he provided excellent customer service with a warm smile. I would highly recommend One Hour Heating and Air Conditioning for their consistent professional service.

Great service, on time and completed work in a clean neat way. Thank you for your hard work.

The One Hour Heating & Air Conditioning team members are to be commended for handling me, my friends, and this situation as efficiently as they did. From the beginning and throughout the entire process I did not have anything but confidence in this group. You can believe I will post a One Hour Heating and Air Conditioning business card in our cottage. I doubt I would ever need to call another company for repairs in the future as long as I receive the service, respect, and the understanding our friends and we received during this crisis.

I just wanted to let you know how pleased we are working with your company. Since we started using you 3 yrs. ago for annual maintenance, we have found your people to be very professional and dedicated to detail as well as very friendly. Our recent replacement of a heat pump by One Hour Heating and Air Conditioning was handled very quickly and neatly. Your people are a pleasure to work with and a credit to your company.

The HVAC technician was friendly, but professional as he went about his business servicing our units.

We had a new Carrier geothermal heating/cooling system installed in our home. My husband and I both understood that it took time to secure drilling permits and were willing to wait. Without asking, One Hour Heating and Air Conditioning contacted us and offered to set up a heat pump to help us get by for the short period until our system was ready to install. We were not expecting that! A special thank you to Mark Burbic for the special care and attention to detail that we received. Our house has never been more comfortable.

Mary and I appreciated the explanations of the various components of the system, and we especially appreciated the survey of our house that actually allowed us to downsize the equipment, while gaining more efficiency - we have already seen a reduction in our bills. Additionally, you did what you said you would do, when you said you would do it. The first unit has been running a year now, without a hiccup, and now the second is up and running well.

Jake was great. He came out and did my summer service for both units. Very knowledgeable and professional.

Jake is a professional worker. He's knowledgeable and courteous every time he has been to our home. We recommend him highly and would like him to be our service rep each year.

I have used One Hour Heating and Air Conditioning personally for 14 years and professionally for approx. 17 years prior to that and always found Brian and his staff to be knowledgeable, fair and very responsive to my HVAC needs and concerns. On May 10 Jake and Nate performed a Spring check at our house in Buxton with a filter dryer replacement and were good and quick and right on the estimate cost. Thank you all!

I am writing to you about the work which you recently performed on our house in Kill Devil Hills. My wife and I were very pleased with the quality of the workmanship and with the pleasant and helpful demeanor of your employees. We considered it to be a very nice job which was well executed. It was especially pleasant to find that the final cost was less than the original estimate, for this I thank you.

Our Technicians

At One Hour Heating & Air Conditioning, the warranties and guarantees are industry leading because of our experienced technicians and the high are state-of-the-art, guaranteed quality parts we use. Our technicians are friendly, clean, polite, drug tested and experienced—and our techniques!

SKILLED PROFESSIONALS—Our employees are skilled at their craft, have apprenticed with master technicians, take continuing education courses, and regularly attend seminars.

FRIENDLY & COURTEOUS—If our technician smokes or swears in your home or on your property, you don’t pay a penny for the service.

CLEAN—If our technician doesn’t wear shoe covers inside your home, or leaves your home without cleaning up, you don’t pay a penny for the service

DRUG & ALCOHOL FREE—Our employees go through an extensive battery of background checks before being hired, and random drug tests, where permitted by law, throughout their tenures.

Meet Our Team

Get to know the One Hour Heating & Air Conditioning experts!

Our Service Area

We bring our skills and our guarantees to homeowners in these 2 counties.